by Software Toolbox
Pricing

Priced per building.
Conversational analytics in every tier.

Base subscription plus metered agent usage. Working rate card pending final chatUNS pricing alignment; the Enterprise anchor deliberately matches chatUNS Enterprise.

Essentials
Single buildings and small estates starting the EPBD journey
EUR 295/building /month
EUR 3,540 /year, billed annually
Book a demo
Active agents9
ConnectorsCore
Users5
Conversational analyticsIncluded
Compliance CockpitIncluded
Passport and Scenario StudioDrafts only
SRI studioPre-score
OptimisationRecommendations
Multi-tenant / white-labelNo
DeploymentCloud
SupportStandard
MOST PORTFOLIOS
Professional
Portfolio operators industrialising compliance
EUR 650/building /month
EUR 7,800 /year, billed annually
Book a demo
Active agents15
ConnectorsExtended
Users25
Conversational analyticsIncluded
Compliance CockpitIncluded
Passport and Scenario StudioIncluded
SRI studioIncluded
OptimisationApproval workflow
Multi-tenant / white-labelNo
DeploymentCloud or hybrid
SupportPriority
Enterprise
Large portfolios, public estates, ESCOs and partners
EUR 1,250/building /month
EUR 15,000 /year, billed annually
Talk to us
Active agentsFull catalogue + custom
ConnectorsFull, incl. write
UsersUnlimited
Conversational analyticsIncluded
Compliance CockpitIncluded
Passport and Scenario StudioIncluded
SRI studioIncluded
OptimisationClosed-loop with guardrails
Multi-tenant / white-labelYes
DeploymentCloud, hybrid, partner mode
SupportNamed CSM, onboarding

Working hypothesis pending final chatUNS rate-card decisions. Agent usage metered above a monthly included allowance per tier.

Portfolio ramp

First building at rate card. Buildings 2 to 10 at minus 20%. Buildings 11 to 50 at minus 35%. Above 50 by agreement.

Agent usage

Metered on agent-hours and actions above the monthly allowance included in each tier. Conversational analytics is never metered.

Start with the readiness assessment

Fixed fee, one building, two weeks, credited against year one. Request it here

Questions buyers ask

Who owns the data?

You do. The namespace is Sparkplug-native with open APIs, webhooks and open-format export. No lock-in is an explicit product principle.

How does billing work?

Per building, billed annually in EUR. The monthly figure is the headline; the annual total is what you sign. Agent usage above the included allowance is invoiced monthly in arrears.

Which deployment modes are available?

Cloud, EU-hosted with the edge gateway on site. Hybrid keeps the namespace on premises with the AI layer in cloud, for public estates and OT-sensitive owners. Multi-tenant partner mode lets ESCOs and integrators manage many client portfolios under one login (Enterprise).

What are the partner terms?

chatEPBD is sold with and through system integrators, BMS contractors and ESCOs, mirroring 30 years of Software Toolbox channel practice: margin on subscriptions, a partner deployment kit and white-label reporting on Enterprise. Talk to us for the programme.